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How add2222 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyDevice and session dataYour right to access or deleteContact us anytime
add2222 How add2222 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all pages — including the deposit flow where your bKash, Nagad or Rocket transaction details are submitted. Cookies on our site are used for session continuity, so your account stays active as you switch between the lobby, your wallet and the cashier on mobile. You can adjust cookie preferences in your browser settings at any time. We retain your account data for as long as your account remains active and for a period after closure as required by applicable regulations in your eligible region.

SSL Encryption

Every page on add2222 runs over SSL. Your login credentials, account data and payment references are encrypted in transit so they cannot be intercepted.

Cookie Use

We use session cookies to keep you logged in across the lobby, cashier and mobile browser. You can clear or block cookies in your device settings without losing account access.

Data Retention

Account data is kept while your account is open and for a period after closure, in line with applicable rules for your eligible region. We do not retain data beyond what is necessary.

Third-Party Sharing

We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete transactions. We do not sell or transfer your data to advertisers or unrelated third parties.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or through the in-app message centre on mobile. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request before we act on it.

Live Chat Open your account dashboard and tap the chat icon to reach our team. We handle privacy queries alongside general account support through the same channel.
Email Support Send your data request or privacy question to our support email address, which is listed inside your account settings under the Help section.
In-App Message Centre On mobile, use the message centre in the app or browser version to submit a privacy request. Your conversation thread is saved so you can track the response.

Common Questions About Your Privacy on add2222

These are the questions we hear most often about how we handle personal data, what we store from your bKash or Nagad transactions, and how you can exercise your rights as an account holder.

We collect your name, phone number and the payment method you register — bKash, Nagad or Rocket. We also log your device type, IP address and session timestamps for security purposes.

No. Your bKash, Nagad and Rocket PINs are never stored on our systems. PIN entry happens inside your wallet app directly. We only receive a transaction reference to confirm your payment.

Send a data access request through live chat or the email address in your account settings. We confirm receipt and process the request within a reasonable period under applicable rules.

Yes. Submit a deletion request via our support channels. We will close your account and remove your personal data, except where retention is required by regulations in your eligible region.

We share data only with payment processors — bKash, Nagad, Rocket — to complete transactions. We do not sell your data to advertisers or pass it to unrelated third parties.

Cookies maintain your session as you move between the lobby, cashier and mobile browser. You can adjust or block them in your device browser settings without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.